All returns must be postmarked within
five (5)
days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item,
please email customer service at
help@routerindia.com
to obtain a Return Merchandise
Authorization
(RMA) number. After receiving a RMA number,
place the item securely in its original packaging
and
Proof of purchase and original packing box
, then
mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your request. Once your request is accepted, we will proceed with your refund within 5-7 working days using the payment method through which you purchased the product
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: